Site rules

1. Acceptance of Agreement and Confirmation

  • 1.1 This Agreement is deemed accepted by the Customer upon visiting our website (https://first-btc.io/) and/or using our Services. By doing so, the Customer acknowledges and agrees to the terms of this Agreement (including other documents). If the Customer does not agree, they should refrain from using the Services.
  • 1.2 This Agreement does not override applicable laws of the jurisdictions where the Service and Customer are registered or any agreements between the Customer and electronic payment systems.
  • 1.3 The Agreement is accepted as a public offer, which the Customer accepts by submitting an Application.
  • 1.3.1 Acceptance is confirmed by completing the Application, showing intent to transact on the provided terms.
  • 1.3.2 The Service automatically records the date, time, and parameters of the Application upon submission.
  • 1.3.3 The offer is valid for 30 minutes from the Application submission.
  • 1.4 The Agreement takes effect once the Application is submitted.
  • 1.5 The Agreement ends upon receipt of the specified amount or upon Application cancellation.
  • 1.6 The Service does not issue payment documents (receipts, checks, reports, etc.).

2. Security and Verification

  • 2.1 The Customer must protect their account by:
    • Regularly changing passwords and avoiding reuse across platforms.
    • Contacting support if third parties request password information.
    • Securing their email and reporting any compromise.
    • Following password management best practices.
  • 2.2 If the Customer suspects a breach, they must contact support and change their password immediately. Delay may lead to loss.
  • 2.3 The Customer must cooperate with verification requests required by law to use the Services.

3. Terms of Service

  • 3.1 Applications are processed in accordance with our Privacy and AML policies.
  • 3.2 All service interactions are carried out through the Customer's personal interface.
  • 3.3 All electronic unit operations are recorded according to payment system rules.
  • 3.4 Completed operations are final and cannot be reversed by the Customer.
  • 3.5 The Service may involve third-party providers to fulfill obligations.
  • 3.6 If electronic units are not sent within 30 minutes of Application acceptance, the agreement is canceled automatically.
  • 3.6.1 If funds were late, they are returned within 24 hours. The Customer pays any transfer fees.
  • 3.7 If the amount differs from the Application, the Service recalculates based on the received sum.
  • 3.7.1 If the difference exceeds 10%, the Service may cancel the agreement and return the funds.
  • 3.8 If funds are not sent to the Customer within 24 hours and there are no grounds to block the transaction, the Customer may cancel the agreement.
  • 3.8.1 The request must be made before the monetary equivalent is sent.
  • 3.8.2 If the Application is canceled, funds are returned within 24 hours. Delays outside the Service's control are not the Service's responsibility.
  • 3.9 The Service may cancel transactions and return funds at its discretion.
  • 3.10 The Service may refuse future service for Agreement violations.
  • 3.10.1 The Customer is notified via email; their account and Applications are frozen; funds are returned within 24 hours.
  • 3.10.2 New Applications after refusal are automatically frozen and linked accounts are blocked.

4. Refunds on Payment Instruments

  • 4.1 Refunds are possible if the Agreement is violated or if the Customer’s payment method is used without authorization.
  • 4.2 The Customer must ensure they have enough funds before initiating payments.
  • 4.3 If inaccurate details are provided, the operation is still considered valid.
  • 4.4 The Service is not responsible for incorrectly sent funds due to user error but may try to help recover them.

5. Limitation of Liability

  • 5.1 We aim to provide uninterrupted service and constantly optimize our systems.
  • 5.2 Services are provided "as is" with no guarantees beyond those listed.
  • 5.3 Our liability is limited to the funds we receive from the Customer.
  • 5.4 We are not responsible for losses caused by temporary unavailability of the website.
  • 5.5 We are not liable for delays or failures in bank transfers.
  • 5.6 We are not responsible for expectations regarding rates or profitability.
  • 5.7 The Customer bears the risk for incorrect transaction details.
  • 5.8 Tax responsibilities lie entirely with the Customer.
  • 5.9 The Customer must compensate us for damages caused by their misuse of the Service.
  • 5.10 The Customer confirms rightful use of funds in transactions.
  • 5.11 Fraud or illegal activity will be prosecuted; we are not liable for such acts.
  • 5.12 Attempts to disrupt the Service are punishable by law.
  • 5.13 Website content is protected by intellectual property law.
  • 5.14 We are not responsible for delays due to force majeure.
  • 5.15 Payment systems are liable for entrusted funds, not the Service.
  • 5.16 We are not liable for missed commercial opportunities or profits.

6. Compliance with AML and Anti-Illegal Activities

  • 6.1 We comply with international standards to prevent the use of our platform for illegal transactions.
  • 6.2 We apply KYC procedures, transaction limits, fraud monitoring systems, and data checks.
  • 6.3 Applications must be created by the actual payer; anonymous access and inaccurate data are prohibited.
  • 6.4 We may freeze accounts and applications under suspicion of illegal activity.
  • 6.5 We cooperate with law enforcement when legally required.
  • 6.6 We reserve the right to verify all user-submitted information.
  • 6.7 Suspension Due to Partner Debt: The Service may suspend applications if confirmed information is received about the Customer’s debt to partner platforms. The Customer agrees that such information may be provided by trusted third parties. In this case, the Service may:
    • Freeze the outgoing payment;
    • Notify the Customer about the outstanding debt;
    • Redirect the Customer to the appropriate platform;
    • Share minimal identification data in accordance with the law.

7. Privacy Policy

  • 7.1 We securely store and process your data and never share it with third parties except as specified in clauses 7.3, 7.4, and 6.5.
  • 7.2 We may collect additional information as needed and process it confidentially.
  • 7.3 We may provide data to law enforcement upon official request.
  • 7.4 We may share information with payment systems for internal investigations.
  • 7.5 All data is stored for two years after your last transaction.
We protect your privacy and comply with all applicable data protection laws. Contact us with any questions.

8. Obligations and Conditions

9. Resolution of Claims and Disputes

  • 9.1 All disputes and disagreements are resolved through constructive negotiations between the Customer and the Service administration, based on the terms of this Agreement.
  • 9.2 The Service is open to accepting claims in electronic form. Claims can be sent to the contact details listed on the Service's website.

“Offline” mode