The service policy for returning assets to Users describes the procedure for performing a return and the amount of fees that may be withheld by the service for processing it. This policy is an integral part of the general Rules for the provision of services.

➡️ The return amount cannot exceed the amount of the asset sent by the User to the service account for exchange.

➡️ The return is made to the details provided by the User to the official email of the service, from the email that the User specified in the application. (if the user specified an invalid email, an additional check will have to be completed)

➡️ The fee for performing the Return is withheld from the amount of the Asset being returned.

➡️ The Service's responsibilities include the return of Assets sent by the User to the Service account if the Exchange did not take place.

➡️ Special conditions: Refunds are made exclusively in USDT

➡️ Refund fees: up to 2% (depending on the amount of resources spent) + current network fee.

ℹ️ Additionally: The Service has the right to refuse the User to provide services without explanation and make a refund.